HAVE QUESTIONS? ASK US! CUSTOMER SERVICE

If you have any questions or need help, we will be happy to help you.

We love talking to you! But…

We are in maximum concentration mode 👀💡

Please write to us via WhatsApp or email, we will reply as soon as possible. Thank you!

HAVE QUESTIONS? ASK US! CUSTOMER SERVICE

If you have any questions or need help, we will be happy to help you.

We love talking to you! But…

We are in maximum concentration mode 👀💡

Please write to us via WhatsApp or email, we will reply as soon as possible. Thank you!

Add +34636369136 to your contact list and write to us.
You can also click on this link if you prefer

hola@madamedynamite.es

FREQUENT QUESTIONS

When will I be charged?

The amount will be charged at the time your order is confirmed. You will receive an email notification with the details of your purchase and confirmation of payment.

What is the delivery time and shipping cost?

Delivery times vary depending on location and shipping type selected. Orders are generally delivered within 3-7 business days. Shipping costs will be calculated at checkout and will depend on the destination and weight of the package. You can find more details in our Shipping and Delivery section.

How can I return my order?

If you wish to return a product, you can do so within 30 days of receiving your order. To start the return process, visit our Returns section and follow the instructions. Make sure the product is in its original condition and properly packaged.

Can one product be exchanged for another?

Yes, we accept product exchanges within 30 days of receiving your order. To exchange a product, please contact our customer service team at [email/phone number]. We will guide you through the process and help you manage the exchange.

How can I check the status of my order and delivery?

You can check the status of your order and delivery by logging into your account on our website and visiting the My Orders section. You will also receive email updates with information on the progress of your delivery.

When will I receive my refund after a return?

Once we receive and process your return, we will issue a refund to your original payment method. The process can take between 5-15 business days depending on your bank or payment provider. We will notify you by email when the refund has been processed.

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