Can one product be exchanged for another?
Yes, we accept product exchanges within 30 days of receiving your order. To exchange a product, please contact our customer service team at [email/phone number]. We will guide you through the process and help you manage the exchange.
How can I check the status of my order and delivery?
You can check the status of your order and delivery by logging into your account on our website and visiting the My Orders section. You will also receive email updates with information on the progress of your delivery.
When will I receive my refund after a return?
Once we receive and process your return, we will issue a refund to your original payment method. The process can take between 5-15 business days depending on your bank or payment provider. We will notify you by email when the refund has been processed.